Shipping policy
Shipping Policy
At MarryHeat, we’re committed to getting your order to you as quickly and safely as possible.
Order Processing
Orders are typically processed within 1–3 business days after your order is placed. Once your order has shipped, you’ll receive a confirmation email with tracking information when available.
Estimated Delivery Times
Estimated delivery times vary depending on your location and shipping method. Delivery estimates shown at checkout begin after your order has been processed.
Please keep in mind that delivery times are estimates and may be affected by carrier delays, holidays, weather, customs, or other circumstances outside of our control.
Tracking Your Order
Once your order ships, tracking details will be sent to the email address provided at checkout. Please allow some time for the carrier to update your tracking information after shipment.
Incorrect Shipping Information
Please double-check your shipping address before completing your purchase. If you notice an error, contact us as soon as possible at [your support email]. We cannot guarantee that an address can be changed once an order has been processed or shipped.
Lost, Delayed or Damaged Packages
If your package appears to be significantly delayed, lost, or arrives damaged, please contact us at [your support email]with your order number. We’ll review the situation and help you with the appropriate next steps.
International Orders
International orders may be subject to customs duties, taxes, or import fees depending on the destination country. Unless otherwise stated at checkout, these charges are the responsibility of the customer.